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Heindl Engineering Policies

Please read the following policy set forth by Heindl Engineering, LLC. 

 

Payment

Heindl Engineering accepts Visa/ MasterCard through our website and over the phone.  We will also accept Money Orders in U.S. Funds.  For your convenience, Paypal payments are also accepted.

 

Shipping

Most all orders are shipped via UPS or FedEx Ground to locations within the Continental U.S.  Small items will ship via USPS Priority Mail.  We also will ship via USPS to locations around the world.  Worldwide shipping rates will depend on your location.  Please call (937) 787-3686 or email sales@heindlengineering.com with your location for a shipping quote.  We try to keep all items in stock at all times.  Should an item be out of stock, you will be notified promptly with an expected shipping date.  

 

Privacy

Privacy Policy Statement

This is the web site of Heindl Engineering, LLC.   Our postal address is 4440 Quaker Trace Rd Eaton, OH 45320

We can be reached via e-mail at sales@heindlengineering.com

or you can reach us by telephone at (937) 787-3686

For each visitor to our Web page, our Web server automatically

recognizes no information regarding the domain or e-mail address.

We collect the e-mail addresses of those who communicate with us via

e-mail.  We also collect the name, address, telephone number, and payment information (e.g., credit card number and billing address).  We only store your name, address, phone number, email address in our database.  The information we collect is used to process your order or to contact you concerning the reason that you contacted us.

With respect to cookies: We do not set any cookies.

If you do not want to receive e-mail from us in the future, please let us know by writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events.   If you do not wish to receive such mailings, please let us know by writing to us at the above address.

We do not sell or rent any of your contact information to any outside organization.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.  If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by writing to us at the above address.

Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by writing to us at the above address.  Consumers can have this information corrected by writing to us at the above address.

With respect to security:  Financial information is transmitted to us using Americart Shopping Cart Service, which holds a Verisign Certificate which is used at checkout time.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Returns/Refunds

If an error is made filling your order, please contact us immediately and we will correct the problem.  Should you need to return an item for other reasons, please call us to request an RMA Number (Return Merchandise Authorization Number).  All returned items must be accompanied by this number when returned to Heindl Engineering and are subject to a 15% restocking charge.  

 

Backorders

We try our best to keep all of our products in stock at all times.  Should a product be out of stock, you will be notified promptly with an estimated shipping date.    

 

Disclaimer

Having no control over the usage of our products, Heindl Engineering, LLC or its owners cannot be held liable for any damage resulting from the use or misuse of our products.

 

Copyright

All information and pictures cannot be used without the expressed written consent of Heindl Engineering, LLC.

By placing an order with Heindl Engineering, LLC, you agree to these terms and conditions.


Heindl Engineering Policies

Copyright 2016 Heindl Engineering, LLC

(937) 787-3686 sales@heindlengineering.com

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